Here You Go

Problem solving has been an important part of my job description for as long as I can remember.  I like to put on the detective hat and sift through things to find the parts that are important, put them together in the right configuration and arrive at a solution.  Sometimes it’s pretty straightforward to figure out and sometimes plenty about the situation is a bit ambiguous.

 

There is one thing about problem solving that got old a long time ago, but is part and parcel of the problem solver’s lot in my experience.  It is the person who makes it a habit to hand over partial information, or fragments here and there in multiple email or phone messages.  They want you to solve it, but they can’t be bothered to try to put anything together in any sort of cohesive single place.

 

public domain image

public domain image

I’ll take the person who isn’t sure what they want or need kind of problem over the person who dumps a mess every time.  Most times.  Every once in a while I use the big mess as an excuse to be left alone to puzzle it all into something coherent.  But mostly I see it as a different facet of rude.  That person’s time is more important than mine.  (Though I concede that there may be other ways of looking at it…)

 

Sigh.  Focus on the boost that I hope to get upon resolution and not on the drudgery of slogging through the junk. This is why there are stories of the really good stuff one can find hidden in junk.  Think of ways to prevent the junk dump from repeat offenders.  Get caught up in the chase for the best solution.

 

Don’t be a here you go, dump and run person.  Please.

 

© 2014 BAReed Writing | Practical Business, All rights reserved

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2 thoughts on “Here You Go

  1. Dan Antion August 15, 2014 at 7:19 am Reply

    I do try to draw a line between the repeat offenders and the folks who just get in over their heads but you’re right “dump and run” gets old.

    • Beth Anne Reed August 17, 2014 at 9:31 am Reply

      I had to laugh, a friend of mine wanted to know what specifically prompted this post. I told her she was safe.

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